Elliot Physicians Network
Elliot Oral Maxillofacial Surgery Center

A department of Elliot Hospital
1 Elliot Way
Manchester, New Hampshire 03103
Phone: (603) 625-8462
Fax: (603) 669-2711

Welcome!

Important Notice:  Elliot On-Call after hours nurse triage services are changing.  After August 22, 2011 our Triage Nurses will be available to assist you with your health concerns during the following hours:  Weekdays until 10 pm, Saturdays 8 am to 5 pm and Sundays 8 am to 3 pm.  If you need to speak with a nurse or doctor outside of these hours, or when the office is closed, please call this office.  The on-call doctor will return your call to assist you with your urgent healthcare concerns.

We would like to take this opportunity to tell you a little about our services at The Elliot Oral Maxillofacial Surgery (OMS) Center.  The Elliot OMS Center has two oral surgeons, who care for patients with problem teeth, wisdom teeth and facial pain.  They treat accident victims suffering facial injuries, place dental implants, care for patients with oral cancer, tumors and cyst of the jaws and perform corrective jaw surgery.

The Elliot Oral Maxillofacial Surgery (OMS) Center services include an extensive variety of treatment options including outpatient procedures in a clinical office environment and pre and post operative care for clients requiring more complex procedures in a hospital based setting.  The OMS Center will provide oral and maxillofacial services to patients from the age of birth through the continuum of life.

• Please be advised the Elliot OMS Center refers Temporal Mandibular Disorders (TMD) to the Cranial Facial Pain Center at Tufts University.

Meet Our Providers

Shane T. Citron, DDS, MD – Dr. Shane Citron is a board certified Oral & Maxillofacial Surgeon who completed his residency training in 2004 at Henry Ford Hospital in Detroit, Michigan.  He is the former Chair of the Department of Oral & Maxillofacial Surgery at the University of Detroit Mercy and was in private practice until he joined Elliot Health System in 2010.

Dr. Gopi K. Voonna, DDS, MHA is a board eligible Oral & Maxillofacial Surgeon joined Elliot Oral and Maxillofacial Surgery practice in 2011. He completed his residency training and fellowship in 2011 at Montefiore Medical Center, Bronx, NY. He graduated with Bachelor of Dental Surgery (B.D.S) from Manipal College of Dental Surgery, Mangalore, India in 2001 and subsequently graduated with Masters in Healthcare Administration (M.H.A) from Western Kentucky University, Bowling Green, KY in 2004 and Doctor of Dental Surgery (D.D.S) from School of Dentistry, University of California, San Francisco in 2006.

Office Hours:

Office hours are Mon, Wed, Thurs  8AM to 5PM
Tues   7AM to 5PM
Friday   8AM to 1PM

For appointments please call 603-625-8462.

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Electronic Medical Records System

Utilizing our state of the art Electronic Medical Record System, each physician has complete patient data (immunizations, allergies, Lab results, etc.) at their fingertips to enable them to monitor your health needs more closely. If you call after hours, all physicians “on-call” can access this same information, thus providing excellent, all-inclusive care for our patients 24 hours a day, 7 days a week. This versatile Medical Record System also enables our office to electronically transmit prescriptions and refills directly to the pharmacy of your choice.

In addition, our office also has the facilities to take and process X-Rays and to draw most lab work right on site, offering our patients convenient and efficient health care.

Records Release

If you would like  a copy of your medical record, please download the records release form, complete and bring or send to the office.  Click here to download.

Directions

Click here for directions to our office.

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Payment and Insurance:

The OMS Center participates with most insurance companies and will submit a claim on your behalf.  All patients should contact their individual plan for details in regard to out of pocket expenses for in and out of network plans. The Elliot OMS Center expects payment on the day of service, a 20% discount will be offered for all non-insured patients.  We accept all major credit cards, cash and checks.    

Our Surgeons look forward to assisting you with your patient’s surgical needs.   

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VISION AND MISSION

Departmental Mission:

The Elliot OMS Center is dedicated to the provision of state of the art care in oral diseases and facial injury. The collaborative professionals of the OMS team are committed to providing the best in quality patient care by promoting a safe and supportive environment. We are dedicated to the provision of Patient Focused Care by treating the individual with dignity, respect and compassion, and being sensitive to the diversity of human needs.

Departmental Vision:

The vision of the OMS Center is to continue the pursuit of excellence in peri-surgical assessment and associated care to ensure each patient has a positive experience with quality outcomes. Our multidisciplinary collaborative team will strive to achieve our goals by focusing attention on enhancing safety, quality and patient satisfaction within our scope of care delivery. Our philosophy of Patient Focused Care will be demonstrated by honesty, caring, compassion, collaborative teamwork, competency, and respect for patients, peers, families, and those we serve.

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PRACTICE MANUAL

SCOPE OF CARE AND SERVICES

The Elliot Hospital Oral Maxillofacial Surgery (OMS) Center provides care to patients seeking treatment for disease processes and injuries of the facial region.  Patient services include an extensive variety of treatment options including outpatient procedures in a clinical office environment and pre and post care for clients requiring more complex procedures in a hospital based setting.  The OMS Center will provide oral and maxillofacial services to patients from age of birth through the continuum of life. The OMS Center is open from 7:00am-4:30pm on Monday, Wednesday, and Thursday.  On Tuesday the Center is open from 7:00am-3:30pm, and Friday from 7:00am-11:30am.  We offer comprehensive oral and maxillofacial services to the communities of Southern New Hampshire regardless of race, religion, national origin, gender, age, disability, marital status, sexual preference, or ability to pay.

The physical layout of the OMS Center is comprised of a waiting area on a main corridor with a business office across the hallway.  There is a corridor running behind the business office that the other areas of the center open onto.  There are two procedural rooms equipped to address oral and maxillofacial examination, treatment, and procedural needs, a file/storage room, a post procedural waiting room, and a physician office and Radiology/Technician office located on the far side of the corridor across from the business office. Adjacent to the business office on the rear corridor is a break room, another file room, a copy room, a utility room for instrument processing, a dental lab room, and a compressor room.  Please refer to attachment #1 for a diagram of the department.

The OMS model for providing Patient Focused Care is to offer patient care and services with an emphasis on creating a supportive and healing environment for patients and families. The components of caring, continuity, competency and teamwork are the core of our model.  Patient Focused Care provides a framework that enables the healthcare professional to meet patient and family needs more effectively and efficiently.

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