Elliot Primary Care at Londonderry
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FAQs
What Is Primary Care?
Our team of physicians provide a comprehensive list of services for their
patients, ranging from infants to seniors. They are advocates for
the patients by coordinating the use of the entire Elliot Health Care
System in order to benefit the patient.
Are You Accepting New Patients?
Yes, we have six physicians currently accepting new patients.
Please contact our office and we will assist you choosing the primary
care provider who is best for you.
What Are Your Office Hours?
We see patients from 8:00 a.m. to 5:00 p.m. on Monday, Thursday,
and Friday; and 8:00 a.m. - 7:00 p.m. on Tuesdays and Wednesdays.
Do You Accept
All Insurances?
Our practice, as well as all other Elliot Physician Networks
locations, participates with most insurance companies.
We can provide you with a list of participating insurance carriers.
If I Were To Be Admitted To The Hospital, Where Would
I Go?
Our patients are encouraged to utilize Elliot Hospital
in Manchester. As an Elliot Physician Network practice,
we feel the partnership with Elliot Hospital allows
for a better quality and continuity of care. If you
are admitted to a facility where our providers do not
have admitting privilages, our office will be able to
obtain your medical record from that facility pending
your written release and provide follow-up care for
you.
Do I Need Both An OB/GYN and Primary Care Physician?
As primary care physicians our doctors provide all aspects
of your preventive healthcare needs including gynecoloogical
screenings, ensuring that you are up-to-date with recommended
immunizations, monitoring your risk factors for heart
disease or cancer and more. However, our physicians
do not provide obstetrical care during a pregnancy.
Do You Draw Blood For Lab Testing At Your Office?
Yes we do provide services for lab testing within our
office
Your results will be reviewed as soon as received by
your physician. You should receive your results within
two weeks by mail or if you are a registered user of
My E Chart, you can access these results electronically.
If after that time you have not received these results,
please contact our office.
How Do I Obtain A Prescription Refill?
As a user of My E-Chart you may request refills of your
prescriptions electronically. All medication refill
requests will be complete within 24 -48 hours. This
time allows the nurse to review your request, forward
it to the physician for approval, and contact the pharmacy.
Those needing a mail away prescription should make certain
our office is contacted two weeks prior to the prescription’s
completion, in order to allow time for
the request to be entered and the prescription to be
returned.
How Are Appointments Scheduled?
We strive to use an “open access” approach to
scheduling appointments, which
allows most patients to see their physician within 24 hours of their call for
acute issues. You may also make appointments
via MY E-Chart .
What are Group Visits and When Are They
Offered?
Elliot Primary Care at Londonderry offers
group visits for diabetes. Group visits allow
patients with similar needs the opportunity
to see the physician for a longer period of
time, increasing the amount of education and
discussion. Group participants often remark
on the more relaxed atmosphere and opportunities
to ask questions and better understand their
condition.
Do The Physicians Believe In Alternative Medicine?
Our physicians are open to this concept and are happy
to discuss patients’ options
on an individual basis.
Is There Anyone Available For Questions
Or Emergencies After Hours?
Yes. Should you have a medical need, simply contact
our office to be connected with a qualified
nurse, who will assess your medical need. A physician is available
if necessary. Elliot Primary Care at Londonderry
has implemented a state of the art Electronic Medical
Record System that enhances the quality of care
we are able to provide. Each physician has the ability to review
your complete medical history to meet your
medical needs.
Who Will I See If I Am Hospitalized Or My Child
is Hospitalized?
Pediatric patients will be followed by either their
own primary care physician or by one of the other Family
Practice/Internal Medicine/Pediatric physicians.
Adults may be followed by one of the Elliot family practice
physicians or by the Elliot Hospitalist
Service. The Hospitalist Service is composed of Board Certified
Internal Medicine specialists who work closely with
your primary care physician to provide the highest standard
of care. The Hospitalist service can often provide superior
care when minute-to-minute decisions need to be made
regarding patient care. In case of a hospital admission,
your physician will determine which service is more
suitable. This decision is often made on a case-by-case
basis. In regards to admission decisions, you are welcome
to discuss your preferences or concerns with your primary
care physician.
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