People

Frequently Asked Questions

How are home care services paid for?
We accept Medicare, Medicaid and most insurance plans. Coverage depends on your specific situation, call us to discuss it at 603-622-3781. We also accept direct payment for patients who are not covered by insurance. The United Way helps with certain patients and families.

As a community nonprofit, our mission is to care for everyone regardless of age, race, diagnosis or the ability to pay. With the help of generous donors, no patient who is eligible for services is turned away.

How can I learn more about what Medicare covers?
Here are two very helpful links:

Home Care
Who pays for home care?
Medicare, Medicaid, and most private insurance plans pay for services that home health agencies deliver. Payment from these sources depends on whether the care is medically necessary and the individual meets specific coverage criteria. Individuals may opt to pay out of pocket for services that are not covered by other sources. When services are medically necessary, and there is no ability to pay for the services, the Elliot provides Financial Assistance Programs

Hospice
What is spiritual care?
Spiritual Care seeks to enable a person to become emotionally whole by facing their illness with humor, love and compassion. Every illness creates spiritual questions. Who am I? Who am I becoming? What will happen to my loved ones when I am gone? How can I find peace in my heart? If only I had doneā€¦?

Spiritual Care moves the individual toward spiritual health by allowing them to speak their own words and thoughts. Wisdom is therefore achieved as the person integrates their heart and mind. By doing this self-care, a person will emotionally heal, and reconnect to their social environment finding new ways to live well.

If you would more information about Spiritual Care, or to arrange for a visit, please contact the hospice program at the Visiting Nurse Hospice 622-3781.

When is it time to consider hospice?
Knowing when to ask about hospice is sometimes difficult for patients, families and even physicians.  When you or a loved one has a disease that cannot be cured, then the time is right to ask.  Even if you do not need or qualify for hospice at this time, it is good to learn more about hospice and ask questions about what to expect from hospice services.  It is best for family members to share their wishes long before it becomes a concern.  This can greatly reduce stress when the time for hospice is needed.  By having these discussions in advance, patients are not forced into uncomfortable situations.  Instead, patients can make an educated decision that includes the advice and input of family members and loved ones

Where does hospice care take place?

Hospice is provided in your home, wherever you live.  We provide care in assisted living and nursing homes.  We provide care in group homes, and in the homes of family and friends.  For a small number of our patients, we provide care in the hospital.

Personal Services
How can I afford this help?
For many of us, it is less expensive to receive services at home than to pay out of pocket for nursing home care.  Payment for Personal Services is generally paid for by yourself or your family.  Some have long term care insurance with a home benefit that would likely pay for this service.  We would always call your insurance to prequalify you. 

Maternal Child Health
How much does it cost and who pays?
Medicaid, and most private insurance plans pay for Maternal Child Health services that home health agencies deliver. Payment from these sources depends on whether the care is medically necessary and the individual meets specific coverage criteria. Individuals may opt to pay out of pocket for services that are not covered by other sources. When services are medically necessary, and there is no ability to pay for the services, the Elliot provides Financial Assistance Programs.

How do I arrange for services? 
Talk with your physician, or call our office at 603-622-3781 and ask for our Referral Center.  Although we need a physician’s order, we can make that call for you.