Patient and Family Advisory Council

Elliot Health System's Patient & Family Advisory Council (PFAC) is a group of volunteer community members who have experienced care at Elliot Health System as a patient, family member, or caregiver of an EHS patient. Advisors represent “the voice and perspective” of patients and family members in the community. These dedicated individuals work in partnership with Elliot Health System providers and staff on a variety of improvement initiatives, thus helping our caregivers better identify and understand the needs of our patient population. Through their distinct perspectives, each PFAC member provides input on issues that impact care, ensuring that the next patient or family member’s journey is easier.

Our PFAC Goals:

• ADVISE: Provide feedback and insight that informs care delivery across the system.
• SUPPORT: Support activities and initiatives that advance patient- and family-centered care, as well as provide input on the implementation of new and existing programs.
• PARTICIPATE: Provide representation for committees and work groups, including safety, quality of care, and service excellence.
• IDENTIFY: Identify best practices to advance patient- and family-centered care.
• REPRESENT: Ensure the voices of patients and families are reflected in decisions around the care experience and improvement recommendations.  

We are currently seeking new members who come from a cross-section of our community, have chosen Elliot Health System for their healthcare needs, and wish to enhance relationships between patients, providers, staff, and our community.

For more information about becoming a PFAC member, please call 603-663-2298.