Visitor Information

Visitor Information

Whether you are coming to The Elliot as a patient or visitor, we want your experience to be as pleasant and stress-free as possible. We look forward to providing you with a supportive and healing environment.

Visitor Information

At Elliot Hospital, our priority is to provide quality care and a healing environment for all patients. Family members and care partners as identified by you, our patient, are welcome during your stay with us. We understand that your family members and care partners provide support, comfort, and important information throughout your hospital stay. We also recognize your identified family and care partners as essential members of the healthcare team, helping to ensure quality and safety. Our Family Presence and Visitation Guidelines are designed to assure all our patients experience a care environment supportive of patient healing.

Family members, partners in care, and visitors are encouraged to visit during day and early evening hours to promote patient healing and rest.

*Anyone visiting after 8 p.m. will be asked to show a photo ID to Security when checking in.

Our Expectations of Patients, Family, Partners in Care and Visitors

  • Treat and communicate respectfully with all members of the care team, other patients, families, and visitors

  • Wash hands to help reduce the spread of germs

  • Respect the privacy of other patients and families

  • Participate in the plan of care and ask questions to promote understanding

  • Support a quiet and healing environment by speaking softly, minimizing noise and disruptions

Visitation Guidelines

  1. To help patients recover and not overly tire patients, visits should be brief, quiet and pleasant.
  2. Child visitors must be supervised by a responsible adult, other than the patient, at all times.
  3. Special considerations that determine the amount of time family and visitors spend with patients may include:
    • Clinical and emotional needs of the patient. Having family or visitors present must not put the patient at risk or bring the patient harm
    • A family member's or visitor's inability to meet hospital infection-control policies
    • The need to maintain a sterile environment during bedside procedures
    • Visitor limitations as requested by the patient
    • Space limitations in patient rooms
    • Patient, family, visitor or employee safety issues
  4. When appropriate, a member of the clinical care team may also discuss the risk of caregiver fatigue with family and partners in care

Note: There may be unique and extenuating circumstances that require compassionate exceptions or reasonable restrictions to these guidelines. The healthcare team, using professional judgment and in collaboration with the patient or the patient’s designated representative, will consider the unique family circumstances and patient needs when applying these guidelines.

Elliot Hospital is a “latex-free” hospital. In consideration of all our patients, guests, and staff, only Mylar® balloons are permitted.


Elliot Commons – Our Public Dining Facility

Elliot Commons is a café-style restaurant located on the ground level of Elliot Hospital. It is open Monday through Friday from 6 a.m. to 7 p.m. and Saturday and Sunday from 7 a.m. to 7 p.m. Elliot Commons offers a wide variety of selections, including our Hand Tossed Pizzeria, a grill section, a deli, tasty hot entrées, a large salad bar, an authentic Italian gelato station, desserts, fresh-baked pastries, and a wide variety of beverages and assorted treats. Enjoy your meals or snacks in our large dining rooms or take them to go.


Visitor Accommodations

A list of hotels, motels, and restaurants is available at the information desk in the lobby and in the Social Work and Case Management Department.

Elliot offers Valet Parking for visitors and outpatients, weekdays 8 a.m. to 4 p.m. There is no charge for this service, however tips are appreciated. In addition, the hospital has an adjacent parking garage, also free of charge.


Patient Condition Reports

Patient confidentiality is of the utmost importance to your healthcare team at Elliot Hospital. With this is mind, you will be asked upon admission to identify who your nurse may speak to regarding your care and progress. Individuals not identified by you who ask for a patient update will be directed to contact you or your family members. Occasionally, some of our patients are noted persons, which means they are considered newsworthy because of their office, occupation, general fame, or notoriety. We also care for patients who are considered publicly reportable. Publicly reportable patients are those involved in reportable incidents where the hospital is legally required to report appropriate information to public authorities. Some examples include patients involved in automobile accidents, fires, or shootings.