Elliot Health System is a non-profit organization serving your healthcare needs since 1890.

COVID-19 Updates

Elliot Health System is closely monitoring the evolving situation with COVID-19 (coronavirus disease 2019), the respiratory illness caused by the virus named “SARS-CoV-2.”

For the latest information on COVID-19 in New Hampshire, visit the New Hampshire Department of Health and Human Services website. For the latest information on COVID-19 in Massachusetts, visit the Massachusetts Department of Health website. Additional information about COVID-19 is available from the Centers for Disease Control and Prevention.


How to Help

Click Here for information about our preferred sewn masks.

Click here for Information on How to Make Your Own Disposable Gown.

Click here for PDF Instructions on How to Make Your Own Disposable Gown.

Click here for information about donating supplies and care package items.



NEW! TESTING GUIDELINES FOR COVID-19

Updated March 19, 2020

Please note the new testing guidelines established to help keep our healthcare staff safe and preserve essential supplies, such as swabs and Personal Protective Equipment, so we can continue serving our community in the coming weeks. Thank you for your support during this critical time.

  • Most people with mild symptoms and those who have been exposed but do not have symptoms will not be tested in accordance with CDC and NH DPHS guidelines.
  • If you are not tested, your primary provider can advise on how to best manage your symptoms at home and prevent spreading the virus to others.
  • The Emergency Department should only be utilized in case of a life-threatening emergency, such as difficulty breathing. If you or someone you know is experiencing an emergency, dial 911.

If you are experiencing symptoms:

  • If you have life-threatening symptoms, such as difficulty breathing, please call 911.
  • If you are experiencing common symptoms of COVID-19, such as fever or cough, please call your primary care provider for guidance. Call 2-1-1 if you do not have a primary care provider.
  • Your provider will instruct on how to get care without exposing other people to your illness.
  • For your safety and the safety of others, please do not come to an Urgent Care location or Emergency Department unless you have been instructed to do so. Patients who come to Urgent Care or the Emergency Department will be instructed to wait in their cars and to call the facility to be triaged by phone.



Frequently Asked Questions


What is Southern New Hampshire Health/Elliot Health System doing about COVID-19?
SNHH and Elliot Health System have a SolutionHealth Coronavirus Task Force that is coordinating our system-wide preparation and response to this virus. The multi-disciplinary team of leaders, including infectious disease experts, is collaborating with local, state and national agencies to ensure the safety and well-being of patients, visitors and staff across our system.  


What is Elliot Hospital’s visitor policy?

Out of an abundance of caution for our patients and staff, our visitation practices have been temporarily modified to limit potential COVID exposure. Policy is subject to change based on infection trends. Thank you for your patience and understanding as we work to keep our community safe.


What are the symptoms of COVID-19?
Symptoms of COVID-19 include fever, cough, and shortness of breath/difficulty breathing. If you have any of these symptoms and are concerned that they may be due to COVID-19, call your primary care provider. If you do not have one, call the NH COVID-19 Hotline at 2-1-1.


How is COVID-19 transmitted?
The virus is thought to spread mainly from person-to-person, such as between people who are in close contact with one another (about six feet) and through respiratory droplets produced when an infected person coughs or sneezes.


What can be done to prevent the spread of COVID-19?
There is currently no vaccine to prevent COVID-19. The best way to prevent illness is to avoid being exposed to the virus.

Steps you can take to protect yourself include:

  • Clean your hands frequently, either for at least 20 seconds with soap and water, or using hand sanitizer that contains at least 60% alcohol.
  • Refrain from shaking hands
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Cover your mouth and nose with a tissue or the inside of your elbow when you cough or sneeze, throw used tissues in the trash immediately, and clean wash your hands.
  • Avoid prolonged close contact with people who are sick.
  • Stay home if you are sick and practice social distancing if COVID-19 is spreading in your community.
  • Wear a facemask when you around other people only if you are sick. The CDC does NOT recommend that healthy people wear facemasks unless caring for someone who is sick and unable to wear a facemask.
  • Clean and disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.

Additional Information