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Elliot Health System is a non-profit organization serving your healthcare needs since 1890.

COVID-19 Updates

Review our Mask Policy: The health of our patients and our care teams remain a top priority. While the Governor announced that New Hampshire's state of emergency expired June 11, 2021 masks will continue to be required to be worn across SolutionHealth. This includes all patients, visitors, providers, vendors, and staff alike at all locations. Thank you for your cooperation.

On July 27, 2021, the CDC released new guidance for fully vaccinated people outside of healthcare settings. The CDC recommends that fully vaccinated people:

  • Can participate in outdoor activities without wearing a mask or physically distancing, except where required by federal, state, local, tribal, or territorial laws, rules, and regulations, including local business and workplace guidance.
  • Wear a mask in public indoor settings in areas of substantial or high transmission even if fully vaccinated.
  • Get tested after close contact with someone with suspected or confirmed COVID-19 to be tested 3-5 days after exposure, and to wear a mask in public indoor settings for 14 days or until they receive a negative test result.

Fully vaccinated people should get tested if experiencing COVID-19 symptoms.

For the latest information on COVID-19 in New Hampshire, visit the New Hampshire Department of Health and Human Services website. For the latest information on COVID-19 in Massachusetts, visit the Massachusetts Department of Health website.

Additional information about COVID-19 is available from the Centers for Disease Control and Prevention.


If you are experiencing symptoms:

  • If you have life-threatening symptoms, such as difficulty breathing, please call 911.
  • If you are experiencing common symptoms of COVID-19, such as fever, chills, cough, sore throat, new loss of taste or smell, diarrhea, nausea or vomiting please call your primary care provider for guidance. Your provider will instruct you how to get care without exposing other people to your illness.

Obtaining the COVID-19 Vaccine

Anyone 12 years of age and older – including non-residents such as out-of-state college students and other visitors – are now eligible to receive the COVID-19 vaccine. We encourage everyone eligible to get the COVID-19 vaccine. It is our best chance to bring an end to this terrible pandemic. For the latest information for patients across the SolutionHealth system, visit solutionhealth.org/covidvaccine.


Obtaining a COVID-19 Test at The Elliot

Updated April 8, 2021
Anyone in the state of New Hampshire can be tested for COVID-19, even people without symptoms.

  • Symptomatic patients can be tested by contacting their Primary Care Physician’s office.
  • Asymptomatic individuals needing testing for themselves (travel) or their children (exposure, return to school, etc.) can obtain testing at any one of our Urgent Care locations or any other available community resources such as community pharmacy locations.

Additional Testing Information:


Visitor Policy

Visitor Policy Updated March 1, 2021
Effective March 1, 2021, we are allowing visitors at our hospital under strict guidelines however there are some exceptions to this policy. Click here to read more. Please note, the policy is subject to change based on infection trends. Thank you for your patience and understanding as we work to keep our community safe.


Frequently Asked Questions

Will Elliot Hospital follow up with close contacts to a confirmed COVID-19 case?
All confirmed cases of COVID-19 are reported to the Division of Public Health Services in Concord, NH. Public Health will follow up with cases and close contacts to provide instructions for quarantine and testing details if it’s necessary.

What is the Elliot Health System doing to keep us safe from COVID-19?
The Elliot Health System is prohibiting visitors out of an abundance of caution for patients and staff, with some exceptions.

While the Governor announced that the mask mandate expired April 16, 2021, all staff, patients, visitors, providers and vendors will still be required to wear facemasks at all locations.

When a patient is discharged, ultraviolet light robots are utilized to disinfect the room in addition to our cleaning procedures.

What is Elliot Hospital’s visitor policy?
Out of an abundance of caution for our patients and staff, our visitation practices have been temporarily modified to limit potential COVID-19 exposure. This policy is subject to change based on infection trends. Click here to read the most up-to-date visitor policy.

I’ve recovered from COVID-19 - How can I help?
The American Red Cross is looking for people who are fully recovered from COVID-19 to donate plasma to help current patients with serious or immediately life-threatening COVID-19 infections.
Click the link to learn how you can donate your plasma: Plasma Donations from Recovered COVID-19 Patients

How is COVID-19 transmitted?
The virus is thought to spread mainly from person-to-person through the respiratory droplets produced when an infected person coughs, sneezes, or talks. Spread of COVID-19 is more likely to occur when these infected droplets land in the mouths or noses of people who are in close contact with one another or possibly inhaled into the lungs. Close contact is within about six feet.

What can be done to prevent the spread of COVID-19?
The best way to prevent illness is to avoid being exposed to the virus.
Steps you can take to protect yourself include:

  • Clean your hands frequently, either for at least 20 seconds with soap and water, or using hand sanitizer that contains at least 60% alcohol.
  • Refrain from shaking hands
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Cover your mouth and nose with a tissue or the inside of your elbow when you cough or sneeze, throw used tissues in the trash immediately, and clean wash your hands.
  • Avoid prolonged close contact with people who are sick.
  • Stay home if you are sick and practice social distancing if COVID-19 is spreading in your community.
  • Wear a facemask or cloth face covering.
  • Clean and disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.

How do I obtain a COVID-19 test?
Anyone in the state of New Hampshire can be tested for COVID-19, even people without symptoms.
To get tested at an Elliot Health System location, you must make an appointment by calling your primary care provider or (603) 663-2514.


Additional Information