"Greetings: I just completed seven weeks radiation therapy at the Elliot Radiation Oncology Center and wanted to provide some feedback on my experience there.
I have thirty years work experience in healthcare, both in Canada and the United States, and have never experienced a more caring group of professionals in my life. From the oncology center front desk staff, through the nurses, physicians and, especially, the radiation technologists, they made what could have been a frightening experience into a relaxed, smooth and positive process. Their professionalism and expertise saved my life. On top of that, the friendly environment created by your team, greatly assisted me in moving beyond my disease. They are a true credit to your organization.
Please share this feedback with your senior administration along with my deepest gratitude for the services provided."