High Volume in the Emergency Department
Emergency Departments (EDs) stand ready to provide care 24/7/365 for the community, and with increased respiratory virus transmission in addition to other life-threatening conditions, we are currently seeing a high volume of patients.
We know that waiting for care for yourself or a loved one can be extremely difficult. We are working our absolute hardest to care for all our patients who seek emergency care as we see an uptick in respiratory infections, flu and COVID. We remain committed to providing exceptional emergency medical care every hour, every day.
Why is there a wait?
Sometimes, people seeking help face long wait times before being seen. Reasons for this include the increased need for care that exceeds available capacity of staff, available inpatient beds, tests and more. Another reason is that some patient require care for a lower acuity need than others who are waiting. The Emergency Department uses a triage system to prioritize acuity and potentially life-threatening conditions, and not always on arrival time. Watch a helpful video about the triage process below.
Know Your Options for Care
Please help us by using our Emergency Department only for emergencies. For life-threatening conditions including heart attack, stroke, or serious traumatic injury, seek care in the Emergency Department or dial 9-1-1. The Elliot provides a range of emergency care services.
Contact Your Primary Care Provider
We strive for everyone to have a primary care provider (PCP) and even when you have a PCP, you can experience health issues outside of business hours. In these cases, visiting our new Elliot VirtualER service may be a more convenient way to get treatment for acute, non-life-threatening health problems without the long wait and more costly bill that comes from an ED visit.
Convenient Care with Elliot VirtualER
Patients conveniently connect on screen with our own Elliot ER physicians via a computer from home, or mobile device from anywhere within New Hampshire through VirtualER. This service is for non-life-threatening health problems only.
Urgent Care is Available
Elliot Urgent Care in Londonderry, Bedford, and at River’s Edge in Manchester, treat non-life-threatening conditions and bridge the gap between routine care and acute care provided by emergency department staff. For your convenience, Elliot Urgent Care centers are open outside of business hours and have on-site labs and imaging. Our Urgent Care centers are staffed by the same talented board-certified emergency medicine physicians and advanced practice providers that staff our Emergency Department.
Together, we can ensure that patients receive the care they need when they need it and that our skilled ED staff is always available for the most pressing, emergent medical needs. The Emergency Department at Elliot Hospital is proud to be here for our community. Thank you for your patience, cooperation, and understanding.