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Consider Making Elliot VirtualER Your First Stop.
Available Monday-Friday, 10 a.m. – 10 p.m.
With Elliot VirtualER, you’ll see and speak with a trusted, board-certified Elliot emergency medicine doctor online in 5 minutes or less.
Built with Your Health, Well-Being, and Schedule in Mind.
When you need care quickly and are not sure if you need in-person care, start with a VirtualER video visit – from home, work, or wherever you are in your daily routine. Connect securely via your mobile device, tablet, or computer – from anywhere in New Hampshire.* Our Elliot emergency medicine doctors will help you get answers quickly – so you can understand your diagnosis and next care step based on your needs. Our doctors will order any necessary labs, diagnostic testing, or specialty care during your video visit.
*Elliot VirtualER is open to adults and children ages 2 years and older physically located in the state of New Hampshire at the time of the video visit.
If you are experiencing symptoms which feel like they are life-threatening or require immediate emergency medical attention, please call 9-1-1 or visit your nearest emergency department.
Key Features of Elliot VirtualER Video Visits:
- Staffed by Elliot emergency medicine doctors – trusted experts to guide your care needs.
- Get answers you need quickly – start a video visit online in 5 minutes or less from your mobile device, tablet, or computer.*
- No appointment necessary. No MyChart account required. Open to new and existing patients.
- Elliot emergency medicine doctors will help guide any necessary labs, diagnostic testing, or other specialty care, including in-person care needed.
- In most instances, an Elliot VirtualER visit is billed as a specialist copay. If you need to be seen in-person following your video visit at an Elliot Urgent Care location or Elliot Emergency Department, the virtual video visit copay will be waived.
Frequently Asked Questions
Elliot VirtualER is a secure video visit service, allowing patients to schedule same-day online videos with a board-certified Elliot emergency medicine doctor from their mobile device, tablet, or computer. The Elliot doctor will evaluate, diagnose, treat, or triage the patient for care. The VirtualER service is available Monday-Friday from 10 a.m.-10 p.m.
Elliot VirtualER is open to adults and children ages 2 years and older physically located in the state of New Hampshire at the time of the video visit. The service is available to patients who require prompt care but are not experiencing life-threatening symptoms or require emergency medical attention.
Any device with an internet connection and functioning camera, such as a mobile phone, smartphone, laptop or tablet, or a desktop computer. A well-lit and private space is recommended for a VirtualER video visit.
Elliot Health System does not determine the data rates for using VirtualER. Please contact your wireless provider for further details on data rates.
Conveniently schedule and start a VirtualER video visit here.
You can also use the MyChart app on your mobile device to schedule and start a video visit.
There are two ways to schedule:
- If you are a patient with a MyChart account, click the green button that says "Log in and Schedule".
- Don't have a MyChart account yet? No problem. You can start scheduling without an account. Just click on the "Schedule without an account" button.
While scheduling, you will be asked to provide information about your health concerns and provide consent for treatment prior to meeting with a physician.
Most insurance plans are accepted for VirtualER visits. An Elliot VirtualER visit is billed as a specialist copay. If you need to be seen in-person following your video visit at an Elliot Urgent Care location or Elliot Emergency Department, the virtual video visit copay will be waived. If you receive treatment virtually during your video visit, the cost will be less than a visit to the Emergency Department and similar in cost to an outpatient visit to see a specialist. Please contact your insurance company for more details related to the cost of a virtual video visit.
Yes, medications may be prescribed if your Elliot emergency medicine doctor determines this as an appropriate treatment for your care need. Please note that prescriptions for controlled substances such as pain medication or psychiatric medication are not available at a VirtualER visit.
You will see and speak with an Elliot emergency medicine doctor online to discuss your care need you provided when scheduling your appointment. The doctor will ask questions to evaluate your symptoms and discuss next steps as part of your treatment. Your visit will last approximately 15 minutes.
The outcomes of your video visit will vary and are based on your condition and treatment plan. You may be prescribed medication for pick up or lab or diagnostic testing. You may also be referred for in-person care to Urgent Care or the Emergency Department.
Yes. Elliot Health System adheres to a patient’s right to privacy as outlined in the Health Insurance Portability and Accountability Act of 1996 (HIPPA) regulations. Patient consent is obtained to receive care via a VirtualER video visit and prior to sharing any patient-identifiable information to a third-party organization. For more information on Elliot Health System’s commitment to protecting patient privacy, please refer to our website. Please plan join your VirtualER video visit from a private space.
Following your VirtualER video visit, you can securely manage your personal health information, including scheduling and managing other appointments, viewing and paying bills, all from your MyChart patient portal account. Elliot providers have access to MyChart, which means other providers you may need in the future for care can access your care information to help provide ongoing care for other needs.